Terms of Service

1. Acceptance of Terms

By accessing or using BookedBarber ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

BookedBarber provides an online platform that connects customers with barbershops and barbers for appointment booking, scheduling, and business management services. Our services include:

• Online appointment booking and scheduling
• Customer management tools for barbershops
• SMS and email appointment reminders
• Payment processing services
• Business analytics and reporting
• Marketing and promotional tools

3. SMS Messaging Services

By providing your phone number and opting in to our SMS services, you agree to receive:

• Appointment confirmations and reminders
• Booking updates and changes
• Promotional offers from participating barbershops
• Service updates and notifications

Message Frequency: Message frequency varies based on your booking activity and preferences. You may receive 2-10 messages per month on average.

Message and Data Rates: Standard message and data rates may apply according to your mobile plan.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation of your opt-out.

Help: For help with SMS services, reply HELP to any message or contact support@bookedbarber.com.

For complete SMS terms, please see our SMS Messaging Policy.

4. User Registration and Accounts

To use certain features of our services, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities under your account

5. Booking and Cancellation Policy

When you book an appointment through BookedBarber:

• You agree to arrive on time for your scheduled appointment
• Cancellations must be made at least 24 hours in advance
• Late cancellations or no-shows may result in fees or booking restrictions
• Individual barbershops may have additional policies

6. Payment Terms

Payment processing is handled through secure third-party payment processors. By using our payment services, you agree to:

• Pay all fees and charges associated with your bookings
• Provide valid payment information
• Authorize us to charge your payment method
• Be responsible for any applicable taxes

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

8. Intellectual Property

All content on BookedBarber, including text, graphics, logos, and software, is the property of BookedBarber or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

BookedBarber provides the platform "as is" and "as available." We are not liable for:

• Service interruptions or errors
• Actions of barbershops or other users
• Quality of services provided by barbershops
• Lost profits or indirect damages

10. Modifications to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

12. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.